eb770fi
Privacy Policy

1. Information We Collect

eb770fi collects personal data from players at the point of registration, during ongoing account use, and through automated technical means when you interact with the platform. We only collect data that is necessary for the purposes described in this Privacy Policy. The categories of data we collect are set out below.

1.1 Registration and Identity Data

When you create an eb770fi account, we collect the following information:

• Full legal name as it appears on your official identity document.
• Date of birth for the purpose of age verification — eb770fi is an 18+ platform.
• Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or other).
• Mobile phone number, which is used for account verification, OTP delivery, and support communications.
• Email address, used for account notifications, promotional communications (where consent is given), and support correspondence.
• Username and encrypted password for account access.

1.2 Identity Verification (KYC) Data

To comply with our Know Your Customer (KYC) obligations and to prevent underage gambling, fraud, and money laundering, we may request copies of identity documents. Acceptable documents include a National Identity Card (NID), passport, or driving licence issued by a Bangladeshi authority. We may also request proof of address (such as a utility bill or bank statement) and proof of ownership of your payment method.

1.3 Financial and Payment Data

We collect information related to your deposit and withdrawal transactions, including your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer), transaction reference numbers, transaction amounts in BDT (৳), and transaction timestamps. We do not store full mobile banking PINs, card CVV numbers, or complete card numbers. Full payment credentials are handled exclusively by our certified payment processing partners.

1.4 Gameplay and Behavioural Data

eb770fi records data related to your activity on the platform, including games played, bet amounts, win and loss history, session duration, sports markets accessed, and promotional offers claimed. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement.

1.5 Technical and Device Data

When you access eb770fi, we automatically collect certain technical data, including:

• IP address and approximate geolocation derived from IP.
• Device type, operating system, and browser version.
• Referring website URL (if you arrived at eb770fi via a link).
• Pages visited on the eb770fi platform and time spent on each page.
• Session identifiers and authentication tokens.

2. How We Use Your Data

eb770fi processes personal data for the specific purposes set out below. We do not use your personal data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your consent or establishing an alternative lawful basis.

Where we rely on consent as our lawful basis for processing — particularly for sending promotional emails or SMS messages — you may withdraw that consent at any time by updating your communication preferences within your eb770fi account settings or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

3. Data Sharing and Disclosure

eb770fi does not sell, rent, or commercially transfer your personal data to any third party. We share personal data only in the limited circumstances described below, and always subject to appropriate data protection safeguards.

3.1 Service Providers and Technology Partners

We engage third-party service providers who process personal data on our behalf in order to deliver the eb770fi platform and its associated services. These include payment processing partners (who handle transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard), game studio technology providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), customer support platform providers, and cloud hosting infrastructure operators. All such providers are contractually required to process personal data only on eb770fi's instructions and to maintain appropriate security standards.

3.2 Legal and Regulatory Disclosures

eb770fi may disclose personal data to law enforcement agencies, financial intelligence units, regulators, or other competent authorities where we are legally obligated to do so — for example, in connection with an anti-money laundering investigation, a court order, or a regulatory inquiry. In all such cases, we disclose only the minimum data necessary to satisfy the relevant legal requirement.

3.3 Business Transfers

In the event that eb770fi undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, personal data held by eb770fi may be transferred to the relevant successor entity as part of that transaction. If such a transfer results in a material change to how your personal data is processed, we will notify affected players in advance.

4. Cookies and Tracking Technologies

eb770fi uses cookies, web beacons, pixel tags, and similar tracking technologies to maintain session continuity, analyse how players use the platform, and deliver a personalised experience. The table below sets out the categories of cookies we use.

You may manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. However, please note that disabling strictly necessary cookies will prevent you from logging in to your eb770fi account or using core platform features. Disabling functional cookies will mean that your display preferences are not saved between sessions.

5. Data Retention

eb770fi retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable legal, regulatory, or contractual obligations. The key retention periods we apply are as follows:

• Active account data — retained for the full duration of your eb770fi account and for a minimum period after account closure as required by applicable law.
• Identity verification (KYC) documents — retained for a minimum of five years following account closure, in accordance with anti-money laundering recordkeeping requirements.
• Transaction and financial records — retained for a minimum of five years following the date of the transaction, consistent with financial recordkeeping obligations.
• Gameplay logs and betting history — retained for a minimum of three years following account closure for dispute resolution and responsible gaming audit purposes.
• Customer support correspondence — retained for a minimum of two years following the closure of the relevant support case.
• Marketing consent records — retained for as long as your consent remains active and for a reasonable period after withdrawal to demonstrate compliance.

When personal data is no longer required for any legitimate purpose and no legal retention obligation applies, eb770fi securely deletes or anonymises the data so that it can no longer be attributed to an identifiable individual.

6. Data Security Measures

eb770fi implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:

• SSL/TLS encryption for all data transmitted between player devices and the eb770fi platform.
• Encrypted storage for sensitive data fields, including passwords (stored as salted cryptographic hashes, never in plaintext) and identity document images.
• Access controls ensuring that personal data is accessible only to authorised eb770fi personnel whose roles require access in order to perform their duties.
• Multi-factor authentication for internal eb770fi systems that store or process player personal data.
• Regular security assessments, including vulnerability scanning and penetration testing of the platform infrastructure.
• Incident response procedures for the prompt detection, investigation, and remediation of any data security incidents, including notification to affected players where required.

While eb770fi takes all reasonable steps to protect your personal data, no digital platform can guarantee absolute security. Players are responsible for maintaining the security of their own devices and eb770fi login credentials. If you suspect that your account has been compromised, contact [email protected] immediately.

7. Your Privacy Rights

As a player of eb770fi, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your account username and a description of your request. We will respond within a reasonable timeframe and in any event within 30 days.

7.1 Right of Access

You have the right to request confirmation of whether eb770fi holds personal data about you, and if so, to receive a copy of that data along with information about how it is being processed.

7.2 Right to Rectification

If any personal data eb770fi holds about you is inaccurate or incomplete, you have the right to request that we correct or update it. Where the inaccurate data has been shared with third-party processors, we will take reasonable steps to inform them of the correction.

7.3 Right to Erasure

In certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn your consent and there is no other lawful basis for processing — you may request that eb770fi delete your personal data. This right is subject to eb770fi's legal retention obligations; we cannot delete data that we are required by law to keep.

7.4 Right to Restrict Processing

You may request that eb770fi restricts the processing of your personal data in circumstances such as when you contest the accuracy of the data, or when you object to processing based on legitimate interest pending our assessment of that objection.

7.5 Right to Object

You have the right to object to the processing of your personal data where that processing is based on eb770fi's legitimate interests, including profiling for responsible gaming purposes. You also have the right to object at any time to the use of your data for direct marketing, including marketing-related profiling.

7.6 Right to Data Portability

Where eb770fi processes your personal data by automated means on the basis of your consent or contractual necessity, you have the right to receive that data in a structured, commonly used, machine-readable format so that you may transfer it to another service provider if you wish.

8. Changes to This Policy

eb770fi reserves the right to update, revise, or replace this Privacy Policy at any time. When we make changes that are material in nature — such as introducing a new category of data collection, a new data sharing arrangement, or a significant change to retention periods — we will notify registered players via the email address or mobile number associated with their eb770fi account prior to the changes taking effect.

For minor clarifications or non-material amendments (such as correcting typographical errors, improving readability, or reorganising section structure without changing substantive meaning), we may update this policy without direct notification. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the eb770fi platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should cease using the platform and may request account closure by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by eb770fi, please contact our support team at [email protected]. We are committed to addressing all privacy-related enquiries promptly and transparently. All correspondence should be conducted in English.